Privacy Policy

Overview

Sorvynn provides operating intelligence software for regulated companies. This Privacy Policy explains how Sorvynn handles information collected through the public website at sorvynn.com. It covers the marketing website only. It does not cover the Sorvynn product or any customer operational data processed through it, which the Product and website section below addresses.

Information Sorvynn collects

• Information you provide. When you contact Sorvynn or book a pilot, Sorvynn collects the details you submit, such as your name, email address, and company.
• Information collected automatically. When you visit the site, Sorvynn collects usage and device data, including your IP address, approximate location, the pages you view, and the website that referred you.

How Sorvynn uses information

Sorvynn uses this information to respond to your inquiries, to operate and improve the website, and to maintain the security and integrity of the site.

Third-party processors

Sorvynn relies on a small number of service providers to run the website. Vercel provides website hosting and analytics. IPinfo provides IP-based location enrichment. These providers process data on Sorvynn's behalf and under their own terms.

Product and website

Customer operational data processed through the Sorvynn product is handled inside the customer's own tenant and is governed by the customer agreement, not by this website Privacy Policy. This policy governs only information collected through the public website.

Cookies and analytics

Sorvynn and its analytics provider use cookies and similar technologies to understand how visitors use the site and to improve it. You can control cookies through your browser settings.

Data retention

Sorvynn retains website information for as long as needed to fulfill the purposes described in this policy, to comply with legal obligations, and to maintain security.

Security

Sorvynn maintains administrative and technical measures designed to protect website information against unauthorized access, alteration, or loss.

Your rights

Depending on your location, you may have the right to access or request deletion of the personal information Sorvynn holds about you. To exercise these rights, contact Sorvynn using the details below.

Contact

For questions about this Privacy Policy, contact Sorvynn at connect@sorvynn.com.